FedEx Shipping Form

Aspen Copies acts as an agent in handling parcels for their customers. Any and all correspondence resulting from a loss or damage claim will be with Aspen Copies. The shipper must notify Aspen Copies within 48 hours of a claim to be made. If a declared value is not entered on this form, the shipper agrees that the value is not greater than $100. In the event of a parcel damage claim you will need the following: must have your original receipt, notation of obvious damage on the carries delivery document, retention of all cartons and packing materials, notify Aspen Copies within 48 hours and no later than 15 days. In the event of loss or damage, the shipper must produce a proof of value to the carrier’s satisfaction. The amount declared by the customer at the time of shipment is not an acceptable proof of value and purchasing insurance is not a guarantee of payment and the carrier decision is final. Aspen Copies will not assume liability for payment of a claim in the event the carrier denies a claim in full or part. Aspen copies is not liable for a claim that goes unreported for more than 15 days. Aspen Copies will not be liable for failure of the carrier to timely delivery or for in-correct address. The delivery dates and time are estimates on our part and are base on information given by the carrier. Aspen Copies will not be liable for any damages, whether direct or incidental, special or consequential, including but not limited to, loss of income or profits arising from loss, damage, delay, mis-delivery of a shipment. Customer warrants that the address label is complete and accurate and agrees to not hold Aspen Copies liable for packages that are loss or mis-delivered because of an inaccurate address and no refund will be given for return packages for inaccurate address. Aspen Copies will not be liable in the event of breakage with a customers parcel. Please pack you parcel in a matter to avoid damage, you are responsible for doing so. Aspen Copies has the right to open a package for inspection. This form must be signed by customer for a claim. Aspen Copies has the right to refuse service for any reason. Artwork can only be insured for $500. Shipper has the right to purchase insurance thru their own insurance company.